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Ancapi, F B (0) Ex ante analysis of circular built environment policy coherence. Buildings and Cities, 4(01), 575–93.

Anderson, B (0) A residential emissions-based carbon levy: city and neighbourhood consequences. Buildings and Cities, 4(01), 545–64.

Angel, S (0) Urban expansion: theory, evidence and practice. Buildings and Cities, 4(01), 124–38.

Ann Vallis, S, Karvonen, A and Eriksson, E (0) Pandemics and the built environment: A human–building interaction typology. Buildings and Cities, 4(01), 158–73.

Baker, H, Moncaster, A, Wilkinson, S J and Remøy, H (0) Demolition or retention of buildings: drivers at the masterplan scale. Buildings and Cities, 4(01), 488–506.

Barrie, H, McDougall, K, Miller, K and Faulkner, D (0) The social value of public spaces in mixed-use high-rise buildings. Buildings and Cities, 4(01), 669–89.

Bentlin, F (2023) The urban expansion of Berlin, 1862–1900: Hobrecht’s Plan. Buildings and Cities, 4(01), 36–54.

Buchholz, M and Lützkendorf, T (0) European building passports: developments, challenges and future roles. Buildings and Cities, 4(01), 902–19.

Castán Broto, V, Westman, L and Huang, P (0) How hegemonic discourses of sustainability influence urban climate action. Buildings and Cities, 4(01), 973–89.

Cole, R J (0) Transition to a regenerative future: a question of time. Buildings and Cities, 4(01), 457–74.

Crawley, J, Wade, F and de Wilde, M (0) Gender and the heat pump transition. Buildings and Cities, 4(01), 948–64.

Croffi, J, Kroll, D, Soebarto, V, Barrie, H and McDougall, K (0) Wellbeing fostered by design: a framework for evaluating indoor environment performance. Buildings and Cities, 4(01), 507–23.

Cruz-Bello, G M, Galeana-Pizaña, J M and González-Arellano, S (2023) Urban growth in peri-urban, rural and urban areas: Mexico City. Buildings and Cities, 4(01), 1–16.

Czekajlo, A, Alva, J, Szeto, J, Girling, C and Kellett, R (0) Impact of 2050 tree shading strategies on building cooling demands. Buildings and Cities, 4(01), 817–37.

de Toldi, T and Pestre, T (0) The relevance of cut-stone to strategies for low-carbon buildings. Buildings and Cities, 4(01), 229–57.

Dissart, J and Ricaurte, L (0) Assessing social value in housing design: contributions of the capability approach. Buildings and Cities, 4(01), 867–82.

Duggan, G P, Bauleo, P, Authier, M, Aloise-young, P A, Care, J and Zimmerle, D (0) Electricity consumption in commercial buildings during Covid-19. Buildings and Cities, 4(01), 851–66.

Ehrhardt, D, Behnisch, M, Jehling, M and Michaeli, M (0) Mapping soft densification: a geospatial approach for identifying residential infill potentials. Buildings and Cities, 4(01), 193–211.

Evans, S, Godoy-Shimizu, D, Steadman, P, Amrith, S, Humphrey, D and Ruyssevelt, P (0) Getting to net zero: Islington’s social housing stock. Buildings and Cities, 4(01), 524–44.

Eyre, N, Fawcett, T, Topouzi, M, Killip, G, Oreszczyn, T, Jenkinson, K and Rosenow, J (0) Fabric first: is it still the right approach?. Buildings and Cities, 4(01), 965–72.

Gunawardena, K and Steemers, K (2023) Assessing the influence of neighbourhood-scale vertical greening application. Buildings and Cities, 4(01), 103–23.

Henriksen, H M (0) From science to sales: changing representations of zero emission housing. Buildings and Cities, 4(01), 594–611.

Hugo, J M (2023) Heat stress: adaptation measures in South African informal settlements. Buildings and Cities, 4(01), 55–73.

Huuhka, S (0) Understanding demolition. Buildings and Cities, 4(01), 927–37.

Huuhka, S, Moisio, M, Salmio, E, Köliö, A and Lahdensivu, J (0) Renovate or replace? Consequential replacement LCA framework for buildings. Buildings and Cities, 4(01), 212–28.

Jonker-Hoffrén, P (0) Policy tensions in demolition: Dutch social housing and circularity. Buildings and Cities, 4(01), 405–21.

Karvonen, A and Hargreaves, T (0) Data politics in the built environment. Buildings and Cities, 4(01), 920–6.

Kretzschmar, D and Schiller, G (0) Non-domestic building stock: linking dynamics and spatial distributions. Buildings and Cities, 4(01), 727–48.

Kuittinen, M (0) Building within planetary boundaries: moving construction to stewardship. Buildings and Cities, 4(01), 565–74.

Legeby, A and Pech, C (0) Social values and social infrastructures: a multi-perspective approach to place. Buildings and Cities, 4(01), 801–16.

Lu, Y, Girling, C, Martino, N, Kim, J, Kellett, R and Salter, J (2023) Climate action at the neighbourhood scale: Comparing municipal future scenarios. Buildings and Cities, 4(01), 83–102.

Lundgren, R (0) Social life cycle assessment of adaptive reuse. Buildings and Cities, 4(01), 334–51.

Malmqvist, T and Brismark, J (0) Embodied carbon savings of co-living and implications for metrics. Buildings and Cities, 4(01), 386–404.

Mello Rose, F and Chang, J (0) Urban data: harnessing subjective sociocultural data from local newspapers. Buildings and Cities, 4(01), 369–85.

Molina, G, Donn, M, Johnstone, M and MacGregor, C (0) The feeling of comfort in residential settings I: a qualitative model. Buildings and Cities, 4(01), 422–40.

Molina, G, Donn, M, Johnstone, M and MacGregor, C (0) The feeling of comfort in residential settings II: a quantitative model. Buildings and Cities, 4(01), 441–56.

Ness, D A (0) Technological efficiency limitations to climate mitigation: why sufficiency is necessary. Buildings and Cities, 4(01), 139–57.

Pagani, A, Christie, D, Bourdon, V, Gago, C w, Joost, S, Licina, D, Lerch, M, Rozenblat, C, Guessous, I and Viganò, P (0) Housing, street and health: a new systemic research framework. Buildings and Cities, 4(01), 629–49.

Parkinson, T, Schiavon, S, Kim, J and Betti, G (2023) Common sources of occupant dissatisfaction with workspace environments in 600 office buildings. Buildings and Cities, 4(01), 17–35.

• Type: Journal Article
• Keywords: dissatisfaction; indoor environmental quality; occupants; offices; open plan; post-occupancy evaluation; privacy; satisfaction; workplace; workspace design;
• ISBN/ISSN: 2632-6655
• URL: https://doi.org/10.5334/bc.274
• Abstract:
  Previously unpublished data from over 600 office buildings in the Center for the Built Environment (CBE) Occupant Survey database are used to perform a systematic analysis of dissatisfaction in contemporary workspaces. A total of 81% of respondents expressed dissatisfaction with at least one aspect of their workspace, and 67% with more than one. Acoustics were the most common source of dissatisfaction, particularly related to people talking, speech privacy, and phones. Other challenges included a perceived lack of control over the temperature and insufficient space, along with other associated problems of densely populated offices. The analysis shows that context matters when understanding occupant dissatisfaction. Occupants of open-plan offices with low or no partitions were almost twice as likely to complain about their workspace than someone in a private, enclosed office. Being near a window decreased the likelihood of dissatisfaction compared with those who were not near a window. There was a clear relationship between self-perceived performance and satisfaction with the indoor environment. Dissatisfaction profiles found that acoustics, space, and privacy-related items co-occur for many occupants dissatisfied with more than one workspace aspect. Post-occupancy surveys are a useful tool for evaluating whether an office environment supports occupants while conducting their work. While highlighting the successes is important, complaints from dissatisfied occupants can identify issues and pinpoint reasons why spaces do not meet expectations. The reported challenges generally relate to the simultaneous reduction in control and personalization with increasingly open and densely populated layouts. Occupant dissatisfaction may impact performance given the reported relationship between satisfaction with the environment and feeling supported by the workspace to complete work tasks. The themes emerging from this analysis identify common dissatisfaction sources that can serve as an empirical basis to identify common problems in contemporary workspace designs.

Pickett, S T A, Grove, J M, Boone, C G and Buckley, G L (0) Resilience of racialized segregation is an ecological factor: Baltimore case study. Buildings and Cities, 4(01), 783–800.

Raiden, A and King, A (0) Added value and numerical measurement of social value: a critical enquiry. Buildings and Cities, 4(01), 767–82.

Sailer, K, Thomas, M and Pachilova, R (0) The challenges of hybrid work: an architectural sociology perspective. Buildings and Cities, 4(01), 650–68.

Samuel, F and Watson, K (0) Social value of the built environment. Buildings and Cities, 4(01), 938–47.

Sareen, S, Smith, A, Gantioler, S, Balest, J, Brisbois, M C, Tomasi, S, Sovacool, B, Torres Contreras, G A, DellaValle, N and Haarstad, H (0) Social implications of energy infrastructure digitalisation and decarbonisation. Buildings and Cities, 4(01), 612–28.

Selçuk Çıdık, M (0) Politics of social value in the built environment. Buildings and Cities, 4(01), 475–87.

Serhiiuk, I and Kalakoski, I (0) Demolition or adaptation?: post-industrial buildings in Ukraine. Buildings and Cities, 4(01), 352–68.

Sharma, N K, Hargreaves, T and Pallett, H (0) Social justice implications of smart urban technologies: an intersectional approach. Buildings and Cities, 4(01), 315–33.

Simon, S and O’Brien, W (0) Pilot study to measure the energy and carbon impacts of teleworking. Buildings and Cities, 4(01), 174–92.

Skoura, A and Madden, A (0) Assessing the social values of historic shopping arcades: building biographies. Buildings and Cities, 4(01), 690–707.

Slater, K R and Robinson, J B (2023) Transformational climate actions by cities. Buildings and Cities, 4(01), 74–82.

Taylor, J, Salmela, A, Täubel, M, Heimlander, A, Karvonen, A M, Pakkala, T, Lahdensivu, J and Pekkanen, J (0) Risk factors for moisture damage presence and severity in Finnish homes. Buildings and Cities, 4(01), 708–26.

Tozer, L, Macrae, H and Smit, E (0) Achieving deep-energy retrofits for households in energy poverty. Buildings and Cities, 4(01), 258–73.

Troje, D (0) Improving social value through facilities management: Swedish housing companies. Buildings and Cities, 4(01), 749–66.

van den Berg, M, Hulsbeek, L and Voordijk, H (0) Decision-support for selecting demolition waste management strategies. Buildings and Cities, 4(01), 883–901.

White, J and Larsson, S (0) Disruptive data: historicising the platformisation of Dublin’s taxi industry. Buildings and Cities, 4(01), 838–50.

Zhang, Z and Lee, J D (0) Decision-making analysis for Pittsburgh’s deconstruction pilot using AHP and GIS. Buildings and Cities, 4(01), 292–314.

Zimmermann, R K, Barjot, Z, Rasmussen, F N, Malmqvist, T, Kuittinen, M and Birgisdottir, H (0) GHG emissions from building renovation versus new-build: incentives from assessment methods. Buildings and Cities, 4(01), 274–91.